← Back to EquityLift OS

Platform Terms of Service

EquityLift Group Limited, company number 16825021

1. Agreement to these Terms

These Platform Terms of Service (“Terms”) are a legal agreement between you and EQUITYLIFT GROUP LIMITED (“EquityLift”, “we”, “us”, or “our”).

By ticking a box, clicking “Create account”, “Sign up”, “Start trial”, “Subscribe”, “Continue”, “I agree”, accessing EquityLift.app, or using any part of the platform, you confirm that you have read, understood, and agree to be bound by these Terms.

If you are using the platform on behalf of a company, partnership, advisory firm, client, or other organisation, you confirm that you have authority to accept these Terms on its behalf. In that case, “you” and “your” includes both you personally and the organisation you represent.

If you do not agree to these Terms, you must not create an account or use the platform.

2. Who we are

The platform is operated by:

EQUITYLIFT GROUP LIMITED
Company number: 16825021
Registered office:
6th Floor
37 Lombard Street
London
EC3V 9BQ
Email: hello@equitylift.online
Website: https://equitylift.app

3. The platform

EquityLift.app is a practical acquisition operating system for first-time acquirers, buy-and-build entrepreneurs, operators, SME owners, and advisors.

The platform may include acquisition workflows, playbooks, templates, checklists, target trackers, scorecards, seller-call tools, finance-readiness tools, due diligence trackers, post-acquisition planning tools, document areas, reports, educational content, and related features.

The platform is designed to help users organise acquisition preparation and workflow activity. It is not designed to replace professional advice, independent due diligence, or your own commercial judgement.

4. No professional, regulated, or transaction advice

EquityLift.app provides educational content, commercial frameworks, workflow tools, and acquisition preparation materials only.

The platform does not provide, and nothing on the platform should be treated as:

  • Legal advice
  • Tax advice
  • Accounting advice
  • Audit advice
  • Lending advice
  • Insurance advice
  • Investment advice
  • Regulated financial advice
  • Corporate finance advice
  • A recommendation to buy, sell, invest in, finance, or acquire any business
  • A guarantee that any acquisition, funding application, investment, negotiation, or transaction will complete or succeed

You are solely responsible for obtaining appropriate independent legal, tax, accounting, financial, lending, regulatory, and commercial advice before making any decision, submitting any offer, entering into any agreement, raising finance, investing money, or completing any transaction.

5. Eligibility

To create an account or use the platform, you must:

  • Be at least 18 years old
  • Be legally capable of entering into a binding agreement
  • Provide accurate account, billing, and contact information
  • Use the platform only for lawful purposes
  • Comply with these Terms and all applicable laws and regulations

We may refuse, suspend, or terminate access if we reasonably believe you do not meet these requirements.

6. Account registration and security

You are responsible for maintaining the confidentiality and security of your login details.

You must not:

  • Share your login details with unauthorised users
  • Allow another person to use your account unless your subscription or plan permits this
  • Create accounts using false, misleading, or unauthorised information
  • Attempt to access another user’s account or workspace

You are responsible for all activity under your account, including activity by team members, invited users, clients, contractors, or other people you authorise to use the platform.

You must notify us promptly if you believe your account has been accessed without permission.

7. Plans, subscriptions, and payment

Access to some or all of the platform may require a paid subscription, beta access fee, founding-member fee, partner licence, advisory package, or other paid arrangement.

Unless we agree otherwise in writing:

  • Fees are payable in advance
  • Subscription fees renew automatically until cancelled
  • Prices are exclusive of VAT unless expressly stated otherwise
  • VAT or other applicable taxes may be added where required
  • You authorise us and our payment provider to charge your chosen payment method for all fees due
  • You are responsible for bank charges, currency conversion charges, payment processing fees, and failed-payment charges applied by your provider

If payment fails or remains overdue, we may suspend or restrict your access until payment is received.

We may change plans, prices, features, or billing arrangements from time to time. If a change affects your active paid subscription, we will use reasonable efforts to notify you before the change applies.

8. Trials, beta access, and founding-member access

We may offer trial access, beta access, discounted founding-member pricing, design partner access, early-access features, or experimental tools.

You acknowledge that beta, trial, or early-access features may be incomplete, changed, limited, unavailable, inaccurate, or removed at any time.

Unless expressly agreed in writing, beta or early-access participation does not give you any right to:

  • Permanent access
  • Future features
  • Permanent discounts
  • Refunds
  • Equity
  • Revenue share
  • Product ownership
  • Continued use of any experimental feature

9. Cancellation

You may cancel your subscription using the cancellation process made available through the platform or by contacting us.

Unless otherwise required by law or agreed in writing:

  • Cancellation stops future renewal charges
  • Cancellation does not automatically refund fees already charged
  • You will usually retain access until the end of the paid billing period
  • Non-use of the platform does not entitle you to a refund
  • Minimum subscription commitments remain payable even if you stop using the platform

If you have entered into a separate signed agreement with EquityLift, including an acquisition support, advisory, consultancy, partner, or minimum-term agreement, that separate agreement will apply to the extent it conflicts with this section.

10. Refunds

Except where required by law or expressly agreed in writing, fees are non-refundable once charged.

This includes, without limitation, subscription fees, beta access fees, founding-member fees, onboarding fees, partner licence fees, and any other platform access fees.

Any separate consultancy, advisory, implementation, onboarding, or done-with-you service may be subject to separate refund and cancellation terms.

11. Acceptable use

You must use the platform responsibly and lawfully.

You must not use the platform to:

  • Break any applicable law or regulation
  • Mislead sellers, buyers, lenders, investors, brokers, advisors, or any other third party
  • Upload unlawful, defamatory, abusive, discriminatory, fraudulent, misleading, or infringing content
  • Upload malware, viruses, harmful code, or security threats
  • Attempt to gain unauthorised access to the platform, another account, or any connected system
  • Copy, scrape, reverse engineer, resell, sublicense, or commercially exploit the platform except as expressly permitted
  • Build, train, support, or improve a competing product, template library, software tool, advisory workflow, or commercial training product using EquityLift materials
  • Circumvent usage limits, access restrictions, payment obligations, or security controls
  • Overload, disrupt, or interfere with the platform
  • Use platform outputs as a substitute for professional advice, transaction advice, due diligence, or your own judgement

We may suspend or terminate access if we reasonably believe you have breached this section or created legal, security, operational, commercial, or reputational risk.

12. User content

You may upload, enter, create, store, or process information on the platform, including acquisition targets, company details, notes, financial information, documents, contact details, deal information, diligence materials, and other content (“User Content”).

You retain ownership of your User Content.

You grant us a limited licence to host, store, process, transmit, display, back up, secure, analyse, and use your User Content only as reasonably necessary to:

  • Provide the platform
  • Support your account
  • Maintain and secure the service
  • Improve platform functionality
  • Comply with legal obligations
  • Enforce these Terms

You are responsible for ensuring that your User Content is lawful, accurate, and that you have the right to upload and use it.

You must not upload information that you are not authorised to share, including confidential third-party information, unlawfully obtained data, restricted financial information, or personal data without a lawful basis.

13. Sensitive information

The platform may be used to organise acquisition-related information, but you should use caution before uploading sensitive materials.

Unless we expressly agree appropriate handling arrangements in writing, you should not upload:

  • Special category personal data
  • Criminal offence data
  • Payment card details
  • Bank login details
  • Passwords or security credentials
  • Highly sensitive employee, customer, supplier, or seller information
  • Information you are prohibited from sharing under an NDA, broker agreement, employment contract, professional obligation, or law

You remain responsible for your own confidentiality, data protection, and regulatory obligations.

14. Confidentiality

Each party may receive non-public information from the other in connection with the platform. Each party agrees to take reasonable steps to protect the other party’s confidential information and not use it except for the purpose for which it was provided.

Confidentiality obligations do not apply to information that:

  • Is already public through no fault of the receiving party
  • Was already lawfully known by the receiving party
  • Is received from a third party without breach of confidentiality
  • Is independently developed without use of confidential information
  • Must be disclosed by law, court order, regulator, or professional obligation
  • Is disclosed with the other party’s consent

15. Data protection and privacy

We will handle personal data in accordance with applicable data protection laws and our Privacy Policy.

By using the platform, you acknowledge that we may process personal data to provide the platform, manage your account, communicate with you, process payments, maintain security, improve the service, and comply with legal obligations.

If you upload personal data relating to other people, you must ensure that you have a lawful basis to do so and that any required privacy notices have been provided.

Where required, we may enter into additional data processing terms with business customers, partner customers, or enterprise accounts.

16. Intellectual property

All rights, title, and interest in the platform belong to EquityLift or its licensors.

This includes the software, design, interface, platform structure, templates, playbooks, frameworks, workflows, scoring methods, checklists, content, reports, branding, documentation, know-how, and other materials we provide.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for your own internal acquisition preparation, business, advisory, or authorised client-support purposes, depending on your plan.

You must not copy, reproduce, publish, resell, sublicense, distribute, teach, commercially exploit, or create a competing product from our materials without our prior written consent.

17. Platform outputs

The platform may generate or help you create templates, scorecards, checklists, summaries, action plans, reports, target notes, diligence trackers, offer-structure thinking, finance-readiness outputs, or other outputs (“Outputs”).

Outputs are for general commercial preparation and workflow support only. They may be incomplete, inaccurate, unsuitable for your circumstances, or require professional review.

You are solely responsible for reviewing, adapting, validating, and deciding whether to rely on any Output.

Reports, forecasts, projections, scenarios, valuations, scorecards, finance-readiness outputs, and other platform-generated materials may be based on information you provide, assumptions, estimates, third-party data, automated processing, or incomplete data. We do not warrant that any report, forecast, projection, scenario, calculation, or Output is accurate, complete, current, reliable, suitable for your circumstances, or free from error.

To the fullest extent permitted by law, we are not liable for any loss, cost, claim, decision, transaction outcome, missed opportunity, funding issue, or other consequence arising from your use of, reliance on, or inability to use any report, forecast, projection, calculation, summary, or other Output.

You must not treat any Output as legal advice, tax advice, accounting advice, lending advice, financial advice, investment advice, transaction advice, or a recommendation.

18. Third-party services and links

The platform may link to, rely on, or integrate with third-party services, including payment processors, analytics tools, hosting providers, data sources, AI tools, communication tools, document tools, advisors, brokers, lenders, investors, lawyers, accountants, or other providers.

We are not responsible for third-party services, websites, content, advice, fees, performance, availability, security, or decisions.

Your use of third-party services may be governed by their own terms and policies.

Any introduction, referral, recommendation, or signposting to a third party is provided as a courtesy only and does not constitute an endorsement, warranty, guarantee, or assumption of responsibility.

19. Availability and changes to the platform

We aim to provide a useful and reliable platform, but we do not guarantee uninterrupted, error-free, or permanent availability.

We may update, improve, suspend, restrict, replace, remove, or discontinue parts of the platform at any time.

We may also carry out maintenance, address security issues, test new features, or make operational changes.

We are not liable for loss arising from downtime, outages, data delays, feature changes, third-party provider issues, or temporary unavailability, except where liability cannot legally be excluded.

20. No guarantee of outcome

Business acquisition involves commercial, financial, legal, operational, regulatory, and execution risk.

We do not guarantee that:

  • You will find or acquire a suitable business
  • Any seller, broker, lender, investor, advisor, or third party will respond positively
  • Any target business information will be accurate or complete
  • Any valuation, score, assessment, checklist, or framework will identify all risks
  • Any offer will be accepted
  • Finance or investment will be secured
  • Due diligence will be satisfactory
  • A transaction will complete
  • An acquired business will perform as expected
  • You will achieve any financial, commercial, personal, or investment outcome

Examples, case studies, scenarios, templates, scoring criteria, or commercial opinions are illustrative only and must not be treated as promises, guarantees, or professional advice.

21. Suspension and termination

We may suspend or terminate your access to the platform immediately if:

  • You breach these Terms
  • You fail to pay fees when due
  • You misuse the platform
  • You create legal, security, operational, commercial, or reputational risk
  • We are required to do so by law, court order, regulator, payment provider, or platform provider
  • We discontinue the platform or relevant part of the platform

You may stop using the platform at any time, but stopping use does not remove payment obligations already incurred or minimum commitments agreed separately in writing.

After termination, we may delete, retain, or restrict access to User Content in accordance with our data retention practices, Privacy Policy, legal obligations, and any applicable agreement.

Sections relating to fees, confidentiality, intellectual property, data protection, disclaimers, limitation of liability, indemnity, and governing law will survive termination.

22. Limitation of liability

Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot be excluded under applicable law.

To the fullest extent permitted by law, we will not be liable for:

  • Loss of profit, revenue, business, goodwill, opportunity, anticipated savings, investment return, or acquisition value
  • Failed acquisitions, failed negotiations, failed funding applications, failed diligence, or failed third-party engagements
  • Decisions made by you or any third party
  • Actions, omissions, advice, fees, delays, negligence, or performance of third parties
  • Indirect, consequential, special, exemplary, or punitive losses
  • Loss arising from inaccurate, incomplete, or misleading information provided by you or any third party
  • Loss arising from your failure to obtain independent professional advice
  • Loss arising from unauthorised use of your account where you failed to keep credentials secure
  • Loss of data, except to the extent caused by our breach of a legal duty that cannot be excluded

Subject to the exclusions above, our total aggregate liability arising out of or in connection with the platform and these Terms shall not exceed the greater of:

  • The total fees paid by you to us for the platform in the 3 months before the event giving rise to the claim; or
  • £100

23. Indemnity

You agree to indemnify and hold harmless EquityLift, its directors, employees, contractors, agents, and affiliates against losses, claims, costs, expenses, damages, or liabilities arising from:

  • Your breach of these Terms
  • Your misuse of the platform
  • Your User Content
  • Your decisions, actions, omissions, communications, negotiations, offers, or transactions
  • Your engagement with any seller, buyer, lender, investor, advisor, broker, lawyer, accountant, consultant, employee, contractor, regulator, or other third party
  • Any acquisition opportunity pursued by you
  • Any claim that your User Content infringes third-party rights or breaches confidentiality, data protection, or other legal obligations

24. Consumer rights

If you use the platform as a consumer, you may have legal rights that cannot be excluded or limited. Nothing in these Terms affects those rights.

If you buy digital content or services and request immediate access, you may lose any statutory cancellation right once access or performance begins, where permitted by law.

25. Changes to these Terms

We may update these Terms from time to time.

Where we make material changes, we will take reasonable steps to notify you, such as posting the updated Terms on the website, displaying an in-platform notice, requiring renewed acceptance, or sending an email.

The updated Terms will apply from the date stated at the top of the document or from the date notified to you.

If you continue using the platform after the updated Terms take effect, you agree to the updated Terms.

26. Assignment

You may not assign, transfer, or subcontract your rights or obligations under these Terms without our prior written consent.

We may assign, transfer, or subcontract our rights or obligations where reasonably necessary, including as part of a business transfer, restructuring, sale, merger, or change of service provider.

27. Severance

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect.

The invalid provision will be deemed modified to the minimum extent necessary to make it valid, lawful, and enforceable.

28. Entire agreement

These Terms, together with any order form, subscription plan, invoice, separate written agreement, Privacy Policy, Cookie Policy, and any additional terms expressly incorporated by reference, form the entire agreement between you and us in relation to the platform.

If there is a conflict between these Terms and a separately signed written agreement with us, the separately signed written agreement will prevail to the extent of that conflict.

29. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them, the platform, or EquityLift.app shall be governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction, except where applicable consumer law gives you the right to bring proceedings elsewhere.

30. Contact

If you have questions about these Terms, contact:

EquityLift
Email: hello@equitylift.online
Website: https://equitylift.app